Getting in touch
There is no contact form on this site and no phone queue. Lessons go through the Telegram bot; everything else goes to email, and a person reads it.
Lessons and scheduling
Booking, rescheduling, cancelling and questions about the program.
Telegram bot
Everything else
Questions about the website, privacy and data requests, and complaints all go to the same mailbox. Put the subject in the first line so it reaches the right person.
Misuse of our name
Anyone asking you for money, credentials or account access while claiming to be this school. Forward the message so it can be reported.
Email is read Monday to Friday, 09:00 to 18:00 and usually answered within two working days. Telegram is faster.
Who operates this website
| Operator | Individual Entrepreneur Petruk Oleksandr Romanovych |
|---|---|
| Registered address | 44/140 Molodizhna Street, Kvasyliv, Rivne district, Rivne region, Ukraine |
| Individual tax number | 5486328970 |
| Working hours | Monday to Friday, 09:00 to 18:00 |
| Website | mark-trd-school.com |
| General email | mark-trd-school@gmail.com |
| Regulatory status | None. Not authorised or regulated by any financial regulator, and no regulated activity is carried out. |
Mark TRD School is an educational project. It is not a broker, an investment firm or an adviser, does not hold client money and does not execute orders.
What we will never ask you for
No one from Mark TRD School will ever ask you for a payment, a card number, a crypto transfer, a copy of your passport, a trading account password, a 2FA code, or remote access to your computer outside a session you booked yourself.
If you receive such a request using this name or a similar one, it is not us. Do not send anything, and forward the message to mark-trd-school@gmail.com so it can be reported.
The only official channels are the domain mark-trd-school.com, the email address listed on this page, and the Telegram bot linked from this website. Anything else is not affiliated with us, whatever it claims.